Service Announcements

Following the release of Apple's iOS 11 and end user demand to download this, you may be experiencing slower speeds on your broadband circuit.

Claranet is committed to minimising the impact of any bandwidth issues. We apologise for any inconvenience this update may cause. If you have any queries, please do not hesitate to contact the service desk on 0800 640 8010

Kind Regards,
The Claranet Support Team

If you are having an issue logging in to your mail services on any of your platforms (Laptop/Desktop/Phone/Tablet) this could be due to an update to our ClaraMail services. This maintenance is being completed to improve ClaraMail password encryption, ensuring future stability of service.

ClaraMail passwords are now case sensitive and will need to be updated, please utilise the below portals where possible to update your password:

Service Status

Service is currently good

Partial service loss and customer information
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