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Claranet Soho - Experts in Broadband, Web-Hosting and Email Services logo

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Online Help

We want to enable you to do as much as possible online, quickly efficiently and painlessly. Yet we also want you to be able to call us when you need to, and speak to expert help straight away.

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Welcome to the support section

  • Service AnnouncementsClick here to view our service announcements page.
  • Self Service PortalsClick here to administer your services when you need to.
  • Frequently Asked QuestionsClick here to view common questions & answers.
    • Broadband
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    • Browsing the Web
    • Dial-up
  • Get in touch with usClick here to find out how to get in touch.

Service Announcements

  • Pop Server
    3 weeks 3 days ago
  • Major Service Outage in the GLASGOW area
    3 weeks 4 days ago
  • Discontinuation of the iPass Global Roaming Service
    3 weeks 4 days ago
  • Outage in the ABERDEEN area
    4 weeks 3 days ago

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Most Popular Support Topics

  • This Page is Unavailable
  • A Guide to Clara Webmail and Message Filtering
  • Common Issues - Clarahost Email
  • Clarahost Common Issues - Domain Management Suite
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Webmail

If you have an @clara, @dircon or @u-net email address enter it below to go to your webmail portal.

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