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We want to enable you to do as much as possible online, quickly efficiently and painlessly. Yet we also want you to be able to call us when you need to, and speak to expert help straight away.

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Setting up a BlackBerry Device (With BlackBerry Enterprise Server)

This advice Applies ONLY if you have purchased the optional BES server integration feature with your business email accounts, and will enable full contacts and calendar synchronisation. If the BES server option has not been purchased you will only be able to synchronise email

Setting Up Outlook 2003 or 2007 for your Hosted Exchange Account

If you need to configure your outlook client for Hosted Exchange you can download an executable from the control panel that will automatically do this for you.

Setting up an iPhone with Hosted Exchange

Note: Exchange Sync is only available in the iphone 2.0 software and above, original iphone users will need to upgrade via iTunes.

How to add and use BorderScout

Currently, this advice is only valid for new BorderScout users or current users who signed up for BorderScout from April 2010 onwards - customers on the old platform will soon be offered a migration to the new however, after which point this advice will be valid for all

  • How do I purchase BorderScout for my existing accounts?
  • How do I add BorderScout to a mailbox?
  • How do I manage BorderScout settings?

Change existing e-mail POP3 accounts with Microsoft Outlook

Change existing e-mail POP3 accounts with Microsoft Outlook

Email - Setting Up Outlook Express

Microsoft Outlook express is the default email client that was provided with Windows prior to the incarnation of Windows Vista, it has been superseded now by Windows Live Mail.

A Guide to Clara Webmail and Message Filtering

Clara Webmail https://webmail.clara.net/ is a useful value-added service which is available to be used in situations when you may be away from your regular computer, with no access to your email client.

Email - Setting Up MS Windows Live Mail

Setting up Microsoft MS Windows Live Mail, a guide to creating a Clara POP3 account.

Email - Setting Up Mozilla Thunderbird | POP3 guide

Thunderbird is a free email client offered by Mozilla www.mozilla.com The following is a simple guide to setting up your Claranet email account on Mozilla Thunderbird.

Email - Setting Up Microsoft Outlook | POP3 guide

Setting Up Microsoft Outlook, a guide to creating a Clara POP3 account.

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If none of the above can help you then get in touch with support

Support Contact Details

Hours: 09:00 - 20:00, Mon to Fri, 09:00-18:00 Sat & Sun
Tel: 0845 234 0711
Fax: 0845 245 0674
Email: support@claranetsoho.co.uk

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