Service Announcements

Dear Customers,

On Friday 29th November the support desk will be closed from 4pm for essential staff training. The support desk will reopen as normal from 9am on Monday 2nd Dec 19.

Please use the guides on our support page which can be found at the following address

If you have any issues please raise a ticket via the contact us option at the top of the homepage or email the team on

We apologise for any inconvenience caused.

Service Status

Service is currently good

Claranet SOHO currently have no service updates. Please call if you are experiencing a problem.

Still can't find what you're looking for?


Give us a call on 0800 640 8010

9am - 5.30pm: Monday to Friday