Service Announcements

Dear Customer,

After careful consideration, from the 28th May 19 there will be a change to the Claranet SOHO Support telephone operating hours. The support team telephone line, 0800 640 8010, will be manned the from 9am to 6pm, 7 days a week, Monday to Sunday.

Outside of these hours you can contact support via:
• Email:
• Website:

Service Status

Service is currently good

Claranet SOHO currently have no service updates. Please call if you are experiencing a problem.

Still can't find what you're looking for?


Give us a call on 0800 640 8010

9am - 8pm: Monday to Friday
9am - 6pm: Saturday to Sunday