Service Announcements

Due to the bank holiday on Monday 26th August 2019 the SOHO support help desk will be closed.

If you are having any issues please use the guides on the support page

Also you can raise a ticket via and the team will get back to you as soon as possible.

The Support help desk will reopen on Tuesday 27th August 2019 at 9am.

We apologise for an inconvenience caused

Kind Regards,

SOHO team

Service Status

Service is currently good

Claranet SOHO currently have no service updates. Please call if you are experiencing a problem.

Still can't find what you're looking for?


Give us a call on 0800 640 8010

9am - 6pm: Monday to Sunday