Customer Notice

Claranet SOHO Customers: Customer that have yet to receive a price increase in the last 12 months, we would like to make you aware of an increase to your Fees pursuant to Clauses 1.2 and 8.2 of our Claranet SOHO Terms and Conditions available to view at legal.

This increase shall apply to all Services and renewals, including those which are monthly renewals

Price Review: The price increase we will be applying to your services for this year is capped at 10%. We have decided to limit the increase to 10%, this is despite our suppliers imposing regular and greater increases, as well as inflation being significantly higher in the last 12 months.

The price increase will be effective from the 1st of January 2024 and will be reflected on your January invoice or the next invoice after this date, whichever is earlier. This notice should be taken as our formal written notice to you in accordance with clause 8.6 for Claranet SOHO Customers of the Claranet SOHO Terms and Conditions or the relevant clause in your agreement (as the case may be).


Questions should be sent to

Claranet Limited
110 High Holborn
London - WC1V 6JS - UK