Anti-Virus and Anti-Spyware setup guide

Checking Symantec IP’s

Set the firewall rules using the IP's given by Symantec. Next, test the firewall rules using Pings and a Telent Session.

Please note, if you are unable to bring up a command window and perform a ping or Telenet session, visit Microsoft to search for instructions on how to fix this.

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Checking the network address - What's my IP?

If the external IP of your network is not registered with the service, the service will reject any traffic from that IP source. We can show you how to check your external IP by using if necessary.

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Setting the proxy in your browser to point directly to Symantec

The proxy settings of a test machine will be configured so that the web traffic from the machine is forwarded to the Symantec Infrastructure to be processed. The reason for performing the implementation on a test machine is to ensure that the rest of the machines on the network will not be affected.

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Testing the Antivirus and Antispyware services

This test is to check the AntiVirus and Anti-Spyware services you have bought which is part of the URL filtering. This will involve downloading a HTTP Anti-Malware test file. It is specifically for testing purposes. However, if for some reason the services fail to pick up the virus, then the file can be easily removed using standard network Anti-Virus software.

You do not have to perform this test if you do not wish to, Claranet SOHO is not responsible for any situation that might occur if you are unable to remove this file.

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