Where to upload your website files

When you upload files to your website, upload them into the directory /public/www/. You will see the public directory when you first connect via FTP into your web space.

Please ensure that your home page is named index.html/index.htm/index.php (all letters are in lowercase) as our webserver will look with a file with this name by default.

Service Status

Service is currently good

Claranet SOHO currently have no service updates. Please call if you are experiencing a problem.

Still can't find what you're looking for?

timer.png

Give us a call on 0800 640 8010

9am - 8pm: Monday to Friday
9am - 6pm: Saturday to Sunday