This mainly depends on where your domain is currently hosted. If your domain is hosted with Claranet SOHO, you have the ability to add a URL redirect within your control panel to redirect the web traffic to your domain name.
To do this, login to your Control Panel and click on the domain name on the left hand side. Click the WEB section and then the URL subsection to add the URL redirect as required.
However, if your domain is hosted away from Claranet SOHO, upload an index.html page to your webspace for that domain which contains the required code to redirect the traffic to your Claranet webspace.
Please note, we are not liable for any URL redirects which you add.
Alternatively, if you are on either the Basic, Enhanced, Business or E-tailor package you can add your domain name to your existing hosting package and point your A record with the other hosting provider to point to our server IP Address.