My account

How do I update my address details?

Please note, if you have a FreeUK account you can’t update address or contact details online and will need to contact our Accounts Department.

Any other accounts will accept changes to address and contact details online via the control panel.

Mork: Log into the control panel, select Contact Information and tick the fields you wish to update then make any necessary changes.

Concord: Log into the control panel and select Edit Profile. You can then update all of the contact information on this screen.

How will I be billed?

For accounts that are billed monthly, payments will be taken on the same day each month via the payment method you’ve selected.

Accounts which are billed annually will receive an email one month before the renewal date. These reminders will be emailed to the contact email address provided so it’s important to check you’re contact details are up to date.

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