Important change which may effect your website and domain - ACTION REQUIRED

Claranet has made an update to the webhosting platform upgrading the PHP version to 7.2.

This has been done to allow for the lastest versions of Wordpress and, more importantly, for security of the platform and our customers data.

Our customers can switch between PHP versions 5.5 and 7.2 via the admin portal for your domain, your guide for this is below.

What to do Next:

Login here:

  • Once logged in please select your domain on the left
  • Go to Web at the top menu, here you can change between the PHP versions and select Submit.
  • Please allow for up to 15 minutes for the change to go through

Please note: If you upgrade to PHP version 7.2 and you have a MySQL database, you *must* reset the database password!

If you have any questions or need further support please contact our team on 0800 640 8010