If for any reason, you are unhappy with the service provided by Claranet Soho and would like to raise a complaint you can contact us through either of the means listed below.

By e-mail: complaints@claranetsoho.co.uk

By Post: Customer Service, Claranet Soho, 824 -825 Birchwood Boulevard, Warrington, Cheshire, WA3 7QZ

Your correspondence should include your name, preferred contact details, details of your service and an outline of your Complaint.

Updates

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• Frequently Asked QuestionsClick here to view common questions & answers.
  
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This site is operated by Claranet Limited ("we" or "us"). Our registered office and main trading address is at 21 Southampton Row, London WC1B 5HA. Our registered VAT Number is 777853369.
Should you wish to contact us, please refer to the details on the Contact Us page.

Claranet Limited ("we") are committed to protecting and respecting your privacy.
This policy (together with our acceptable use policy and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.