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Claranet Soho - Experts in Broadband, Web-Hosting and Email Services logo

There when you need us

Online Help

We want to enable you to do as much as possible online, quickly efficiently and painlessly. Yet we also want you to be able to call us when you need to, and speak to expert help straight away.

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Browsing the WWW

Web browsers - Firefox

It is always a good idea to have more than one browser on your machine, even if you just have it as a back-up to your preferred / main web browser software. It can be very useful for testing purposes.

Access Settings

This article contains our server access settings.

  • Dial-up
  • Broadband
  • Browsing the web
  • Email
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If none of the above can help you then get in touch with support

Support Contact Details

Hours: 09:00 - 20:00, Mon to Fri, 09:00-18:00 Sat & Sun
Tel: 0845 234 0711
Fax: 0845 245 0674
Email: support@claranetsoho.co.uk

Service Announcements

  • Pop Server
    6 weeks 1 day ago
  • Major Service Outage in the GLASGOW area
    6 weeks 1 day ago
  • Discontinuation of the iPass Global Roaming Service
    6 weeks 2 days ago
  • Outage in the ABERDEEN area
    7 weeks 6 hours ago

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Most Popular Support Topics

  • This Page is Unavailable
  • A Guide to Clara Webmail and Message Filtering
  • Common Issues - Clarahost Email
  • Clarahost Common Issues - Domain Management Suite
ADSL / FTTC Speed Test

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Domain Check

Get your ideal domain name now, with a range of great hosting packages to choose from.

Webmail

If you have an @clara, @dircon or @u-net email address enter it below to go to your webmail portal.

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