EFM and leased line

Problems with your EFM or Fibre leased line connection

We actively Monitor EFM and Leased Line connections 24/7. If we notice that your connection is being intermittent or dropping, we will contact your "on site" contact to do some initial testing on the Hardware so that you can continue to receive the service we promise to you.

If the initial testing is not successful, we will run further diagnostics on the service. However, if we notice that there is an issue then we will aim to rectify the problem within our SLA for your specific service.

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Service Status

Service is currently good

Partial service loss and customer information
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Give us a call on 0800 640 8010

9am - 8pm: Monday to Friday
9am - 6pm: Saturday to Sunday